The Florida Southern result is a fine data point. Florida Southern lost to Adelphi 16-10. Also lost to D3 #11 Hamilton 10-9. Adelphi is closer to a top D3 team than to a top 20 D1 team.
There is nothing wrong with that, but I don't understand some parents' need to be so unrealistic about their daughter's/daughter's team's ability. They are playing D2 for a reason. And it's fine. Leave it at that.