These guy have the perfect formula. For every customer who figures it out, is pissed and leaves (many never get to that last step because they have visions of Ivy bumper stickers that they just can’t give up)....
...there is a new crop of parents starstruck by junior’s immense ability, who believe the current state of their team is holding them back.
It renews itself every spring, and the Directors never have to face the music.
Brilliant and disgusting at the same time.