You can go to a retailer and demand a credit toward a new helmet. They have to honor it. Cascade and Warrior have both said as much.
Anyone actually done this? ^^ And did they give you low-ball used "blue book" or the original retail? Thanks much!
They don't have a choice. In the very least, you were sold a product that was not as it was represented, if not worse. Demand an immediate exchange. Any retailer that doesn't oblige you is irresponsible at best.
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