Because he cares about the kids Because he is honest with parents on where their kid belongs Because he wants HDD to be like a extended family Because he wants the best training for his organization Because he keeps the prices reasonable for parents Because he wants to develop all the kids into respectable adults And once again because he cares about the kids. Move on no one is perfect and you will never keep everyone happy or like everyone you meet, but Phil truly cares about the kids and that is what it is about.