As a manager in retail my number one priority is to satisfy the customer without any resistance when something goes wrong. My son has the R helmet, I have made several calls to the retailers of both of these helmets and it's the same everywhere. NO HELMETS in stock and as I was told yesterday by one of the well known retailers of lacrosse equipment they don't even recommend anything that is comparable to the CPXR or R. So CASCADE what are we as the customer supposed to do? What is my son going to wear next friday when he has a game of which I already paid the fee to play in? I am not asking for refunds or compensation all I am asking is for a solution of which I have yet to hear about or see. Cascade you are not a small company and I am sure you have a very well paid staff of upper management personnel why haven't you as a company yet done something about satisfying the customer.