Would you like the email of the country government office to complain to? I'm pretty sure they aren't reading an anonymous board. But then you'll have to put your name to an email.
Here you go. Let us know what she says because they turned me down flat. email@example.com
They have been getting hounded with calls and emails. They have no valid reason to keep them closed, and they are adding to the problem by doing so. But they have the “we don’t care what the gov says” attitude, kind of like the teachers union.