they are running a business and you are a consumer. They only charge what you are willing to pay. You can send them a message if you don't like their product by going and spending you money somewhere else. that is the free enterprise systems folks. i sympathize as i have watched my kid who plays for a different club be on the losing end of some lopsided games too but give the kids credit. They tend to be more resilient than we realize sometimes and often more so than us. Summer tournaments don't kick in for real for another 6 weeks or more. Who knows this game may be the starting point for turning it around as i'm sure the kids, coaches and parents never want to go through something like that again.